SMARTEC is the largest authorized high level repair center in Greece for Samsung mobile phones and tablets – both in and out of warranty – according to Samsung Electronics Hellas data.
Following the precise specifications of SAMSUNG, all spare parts used in our repairs are absolutely new and genuine, while the repaired device is delivered to the end user only when it successfully passes the applied strict credibility and quality control tests.
SMARTEC renders its services at both B2B and B2C levels, thus covering the needs of the largest mobile phone networks in Greece and of individuals and companies as well.
Last but not least, SMARTEC has developed a network of ten strategic points in Greece in order to better serve its clients.
Technological advances have rendered digital money as an essential part of our daily reality for some time now, not only in the internet but in physical shops as well.
For the purpose of meeting the needs of modern enterprises, SMARTEC has entered into a strategic cooperation with TRANSACTION SYSTEMS for the representation and distribution of a complete product range of terminal payment ETF/POS machines. These terminals are manufactured by PAX, one of the largest manufacturers worldwide.
All of PAX’s ETF/POS are in compliance with the recommended international security standards and cover the needs of every type of business in the continuously evolving market of digital payments.
SMARTEC’s experience, reliability and customer centered orientation in the space of high technology device repair, ensured its successful expansion in the area of trading and distributing spare parts, components and accessories for mobile phone devices and tablets.
Based on the technological and trading knowledge of its executives, SMARTEC extended its activities in the sales, both wholesale and retail, for SAMSUNG original spare parts and in the wholesale of fine quality spare parts for APPLE, HUAWEI, XIAOMI and HONOR, placing its emphasis on the satisfaction and competitiveness of its customers.
The ALV POS platform was developed by SMARTEC in order to cover retail store needs to sell mobile phone devices. Its source code was wholly created by the company’s own work force on an absolutely genuine basis and in an authentic way.
In particular, ALV POS platform is a complete platform for data transfer and diagnostic control for mobile phones and tablets, that is installed in mobile phone retail stores and provides added value services.
In Greece, the ALV POS platform has been installed in the retail chain stores of the OTE Group.
Smartec was founded in Athens in 1999. The company’s main orientation was the provision of advanced technology services in the field of mobile phones after sales service.
Vitally important was our cooperation with MOTOROLA (holder of the largest share of the market at that time) as an authorized center of high level and advanced repair services for mobile phone devices.
Major mobile phones manufacturers, such as SAMSUNG, LG, TOSHIBA, trusted our experience, the continuous and persistent training of our technicians and SMARTEC’s certified advanced technological equipment and thus assigned us the after sales support of their products.
For enhancing its services and increasing the satisfaction of mobile phone users, SMARTEC developed the ALV software platform, rendering added value services to mobile phone networks.
In 2010, SMARTEC anticipating the forthcoming concentration in the mobile phone manufacturing field, realized that the cooperation with SAMSUNG would fully align with its long term goals in the after sales service sector.
In the framework of a holistic approach in the mobile phone repair field, SMARTEC expanded its activities into the area of spare parts and accessories trading.
From 2015, SMARTEC extended its business in the area of electronic payments, by entering into an essentially important agreement with TRANSACTION SYSTEMS for the distribution of PAX terminals, with its most important customer VIVA Group of Companies.
The business model of SMARTEC encompasses its activities in the development of high technology products and applications, particularly in the areas of mobile phone hardware and digital payment terminals.
In the framework of such business model, SMARTEC incorporated in its initial activity, which was the provision of technical support services for Samsung mobile phones, the wholesale of spare parts and the distribution of the PAX Eft Pos terminals.
The company is searching for new business ventures, in related upcoming and promising technology sectors, comprised in the company’s strategy, so as all sectors to operate complementary to each other and create synergies, which shall lead to a continuous increase of its figures.
At the end of this note and on the occasion of the 19-year constant and successful operation of SMARTEC, I would like to thank all our partners, our employees and chiefly, our customers that honor us with their trust.